Shipping policy

Shipping Policy

Our goal is to ensure your satisfaction not only with our products but also with our service. We do our best to ship all orders within 24 hours. Delivery within Germany and the Netherlands takes 2–3 days; for all other European countries, it can take up to 7 business days.

Outside Europe, we ship our products via DHL, which can take up to 15 days.

Return and Exchange Policy

Not satisfied with your products? If you need to return an item, please contact us at: , mypippo@outlook.com, or, and we’ll provide you with the necessary information.

As a young brand, our main goal is to operate sustainably. Therefore, we’d like to avoid unnecessary shipping. Let’s work on that together. We’re happy to hear from you if you need any advice regarding your size selection.

Would you like to exchange a product?

To exchange a product for a different size, please contact us via email: mypippo@outlook.com and we’ll find the most sustainable solution. ​

Please note

Local taxes may apply (customs duties, sales tax), depending on your region. These costs are your responsibility.

Our primary shipping provider in Germany is Deutsche Post; all other orders are generally shipped via DHL.