De Ronde Kollektion

Shipping and Returns

Can I change my shipping address?

While making your order you can change your address in the step 'add new shipping address'. If you have already submitted your order, it is no longer possible to change your shipping address. However, just send us an email and we will try our best to change it manually.

When will my order be shipped?

After completing your order, it can take up to 24 hours to be shipped. You will receive a confirmation email shortly after your order has been shipped, which will have your tracking number attached.

Where can products be shipped and what are the shipping costs?

Country	Shipping fee	Estimated delivery time
Germany	5€ with track and trace	3-5 days
EU	10€ with track and trace	5-8 days
European Countries	19,95€ with track and trace	5-8 working days
Switzerland, America	20,00€ with track and trace	8-11 working days
other countries	30,00€ with track and trace	10-13 working days

Where is PIPPO producing?

Our socks are produced in Sweden by a supplier which has a long history of producing sports socks. Our supplier is well known for his careful selection of yarns that only fulfill the highest expectations. In the last year, they heavily invested in their sticking technologies and implemented solar panels to use 20% of the production energy from renewable energy sources. Our apparel is produced in Italy by family-owned factories which are leading in their field for the last years.

Has my order already been shipped?

The moment your package has been dispatched, you will receive a confirmation email.

Return Policy

What is the return policy?

You can return any product you receive from PIPPO Amsterdam within 30 days of receipt, as long as the item is unused, unwashed, and has the label. Please write us an e-mail and we will provide you with the necessary steps. 

How long can I send something back?

Once you have received your order, you have 30 days to exchange/return your item(s).

After returning my order when will my payment be reimbursed?

Your payment will be reimbursed at the latest 14 days after the return. The money will be transferred to the form of payment that was used by the original purchase.

Complaints

Complaints

We are sorry to hear if something is not as you were expecting. Please write us at mypippo@outlook.com. We will find a solution to whatever issue it is.

Please note

Please note

Local taxes might need to be paid (custom duties, sales tax), depending on your region. These costs are at your own expense.

Our main delivery service in Germany is Deutsche Post all other orders are generally delivered with DHL.