FAQ

We visit our factories to have a strong relationship with our suppliers. That helps us to confidently state that we only work with suppliers that are offering healthy and good working conditions for employees. Besides that, we are working with individual experts in their field which supports us in our goal to become more and more sustainable in the jersey and bib production processes.

Our socks are produced in Sweden by a small manufacturer, which is specialized in high-performance socks for sports such as skiing and cycling. The yarn of the socks is pre-washed so that the socks are not shrinking. Our socks have been developed over many months under different conditions. We use 10% Lycra to give our socks a slight stretch without too much compression. Furthermore, we use "dryarn" which has the characteristic to warm in winter, cool in summer, and is 100 % recyclable. Washing is as easy as it gets, just keeps the temperature low - the garment is resistant to most substances. The socks have been developed in a way that they feel like a second skin with a high focus to not create pressure marks. Moreover, the socks have support areas integrated from the top of the Achilles' heels until the toes to give the foot the best support during long bike rides.

Our bibs and jerseys are developed by a manufacturer in the north of Italy. During the last decade, they have become a specialized bikewear supplier for professional teams.

Our socks are produced in Sweden by a supplier which has a long history of producing sports socks. Our supplier is well known for his careful selection of yarns that only fulfill the highest expectations. In the last year, they heavily invested in their sticking technologies and implemented solar panels to use 20% of the production energy from renewable energy sources. Our apparel is produced in Italy by family-owned factories which are leading in their field for the last years.

The moment your package has been dispatched you will receive a confirmation email.

While making your order you can change your address in the step 'add new shipping address'. If you have already submitted your order it is no longer possible to change your shipping address. However, just send us an email and we will try our best to change it manually.

After completing your order it can take up to 24 hours to be shipped. You will receive a confirmation email shortly after your order has been shipped, which will have your tracking number attached in case you selected track and trace

You can return any product you receive from PIPPO Amsterdam within 30 days of receipt, as long as the item is unused, unwashed, and still has the label. Please write us an email and we will provide you with the necessary steps.

As a young brand, our main goal is to act sustainable. Therefore, we would like to avoid unnecessarily shipping. If you need any help in finding the right size, please don’t hesitate to contact us.

For changing a size we cover the shipping cost if the value of your purchase exceeds 150 euro. In this case, please contact us as well and we will find the most sustainable solution. ​For more information, please visit as well our return policy.

Once you have received your order you have 30 days to exchange/return your item(s).

Your payment will be reimbursed at the latest 14 days after the return. The money will be transferred to the form of payment that was used by the original purchase.

Please note the following when choosing your size: We produce in Italian factories that are specialized in producing apparel for professional road cyclists. Our cuts are also based on this cut form. This can cause tension in the fabric, especially on the chest and belly. We therefore recommend you to take one size larger in all Jerseys. Based on our experience, we recommend you to order the bib shorts in your usual size.

Men

We advise measuring the following way to have a perfect feeling in your PIPPO clothes. All measurements are in cm.

Please note the following when choosing your size: We produce in Italian factories that are specialized in producing apparel for professional road cyclists. Our cuts are also based on this cut form. This can cause tension in the fabric, especially on the chest and belly. We therefore recommend you to take one size larger in all Jerseys. Based on our experience, we recommend you to order the bib shorts in your usual size.

Since we would like to avoid returns as much as possible for the sake of the environment, we are also happy to hear from you regarding your size choice.

1 CHEST MEASUREMENT:

Measure at the strongest part of your chest.

2 WAIST MEASUREMENT:

Measure at the smallest part of your waist.

3 HIP MEASUREMENT:

Place your feet parallel and measure the strongest part of your hips.

WOMEN

We advise measuring the following way to have a perfect feeling in your PIPPO clothes. All measurements are in cm.

Please note the following when choosing your size: We produce in Italian factories that are specialized in producing apparel for professional road cyclists. Our cuts are also based on this cut form. This can cause tension in the fabric, especially on the chest and belly. We therefore recommend you to take one size larger in all Jerseys. Based on our experience, we recommend you to order the bib shorts in your usual size.

Since we would like to avoid returns as much as possible for the sake of the environment, we are also happy to hear from you regarding your size choice.

1 CHEST MEASUREMENT:

Measure at the strongest part of your chest.

2 WAIST MEASUREMENT:

Measure at the smallest part of your waist.

3 HIP MEASUREMENT:

Place your feet parallel and measure the strongest part of your hips.

We are only producing the amount of bikewear we think we can sell. However, if a product is sold out through the season we can reproduce them if the product won't be taken out of the range. In case you would like to get more information please send us a mail:

mypippo@outlook.com

We try to send out the order within 24 hours.

A tracking number is going to be provided as long as you select trace and track, which directs you to the DHL shipping information side.

We are sorry to hear if something is not as you were expecting. In that case, please write us at mypippo@outlook.com. We will find a solution to whatever issue it is.

We are happy to hear from you, if you would like to share any feedback with us. Just write us at mypippo@outlook.com.